Delivery information

Domestic orders:

We do our best to prepare every order as soon as we receive it. Delivery time by default is NEXT DAY delivery. 

Delivery terms and conditions:

  • 3 attempts will take place for each shipment. If the attempts fail due to customer unavailability or rejection of the order, a full delivery charge will apply as a return-to-origin charge.
  • Our working hours are from 8.00 AM till 6.00 PM – Monday to Friday. Public holidays are off.
  • The delivery charges are:

    Next-day delivery – 17 AED (for all Emirates). Cut off time for Order Upload – 14:00 h

    Same-day delivery (only for Dubai). Cut off time for Order Upload –  11 AM – 35 AED (Free Delivery does not apply for this type of Delivery)

    Remote areas / AUH Western region delivery (twice weekly) charges – 35 AED.

    For international delivery rates, please get in touch with us.

Delivery charge is FREE for orders above 200 AED for Dubai only.

Note: At the end of each year, these rates will be adjusted in line with UAE inflation and Jeebly Courier Services.

Note: Jeebly will not allow the Consignee to open the package upon Delivery before receiving the signature.

International orders:

We send orders to addresses outside UAE via DHL, FedEx and Emirates Post. Delivery can take 3 – 10 working days depending on your specific location.

Shipping prices will vary depending on the size of your order and your shipping address location. You can get a shipping estimate by contacting us via the WhatsApp chat on our website or sending us an email to

Please note that for international orders, the customer is responsible for all import duties, taxes and customs clearance fees.